What is the Ombudsman Program?

Northwest Ohio REALTORS® is part of a statewide Professional Standards program administered by the Ohio REALTORS®. Services include an Ombudsman Program, Code of Ethics Enforcement, and Mediation or Arbitration of Commission Disputes. To learn more about these professionalism services, use the links below:

Consumers

https://www.ohiorealtors.org/consumers-filing-an-ethics-complaint/

Realtors

https://www.ohiorealtors.org/members-professional-standards/

The Ombudsman Program in its simplest definition is informal telephone mediation. In some cases, it can address and solve minor complaints from the public. It can also solve inter-Realtor conflicts before they become serious problems. Like a mediator, an ombudsman helps parties find solutions.

This free program is available to NOR members, their clients and customers.

How Can I Request Ombudsman Services?

Please complete the form below to request assistance. An Ombudsman will be assigned to you and will attempt to contact you within two business days. All contact will be initiation by the Ombudsman or the NOR Chief Executive Officer.